Product Warranties

Head Rush Technologies Product Warranties

All Head Rush products come with either a 1- or 2-year manufacturer's warranty for the original purchaser. This warranty does not cover wear due to use, field replaceable wear parts, or use contrary to product manual. See below for more details on specific product warranties.
TRUBLUE/TRUBLUE XL

The TRUBLUE and TRUBLUE XL Auto Belay Devices are warranted against factory defects in materials and workmanship (excluding specific Field Replaceable Wear Parts - see manual for details) for a period of two (2) years from date of purchase. This warranty applies only to the original purchaser, and is contingent upon the owner/operator maintaining and using the device in accordance with TRUBLUE Auto Belay instructions, including the requirement to continue to maintain annual re-certification as described in this Operator Manual. This Warranty is in lieu of all other warranties, express or implied. The sole remedy for breach of this warranty, or for any claim in negligence or strict liability in tort, is the repair or replacement of any defective parts by Head Rush Technologies (Manufacturer). Upon notice in writing, Head Rush Technologies will promptly repair or replace all defective items. Head Rush Technologies reserves the right to have any defective equipment returned to its facility, transportation pre-paid, for inspection before making a repair or replacement. This Warranty is null and void if parts other than genuine parts are used, or if any modifications or services have been performed on the device by anyone other than an authorized Head Rush Technologies servicing agent. This warranty does not cover any damages resulting from abuse to the device, damage in transit, or any other damage beyond the control of Manufacturer. Head Rush Technologies makes no warranties in respect to trade accessories or component parts which are not made by Head Rush Technologies. Head Rush Technologies expressly excludes from this Warranty the replacement of specific Field Replaceable Wear Parts (see manual for details) which include the nozzle, the webbing (line) kit, carabiners and/or any anchors supplied with the product. No person, agent or Distributor is authorized to give any warranty, other than the one herein expressed, on behalf of Head Rush Technologies, or to assume for it any liability pertaining to such products. Head Rush Technologies expressly disclaims any implied guarantee of merchantability, or claim as to whether the device is suited for a particular purpose. Purchaser agrees that Head Rush Technologies shall not be held liable to Purchaser/Operator for damages of any kind, including but not limited to, lost or projected profits, equipment down time, or any losses considered to be caused by non-operation or servicing/re-certification down time of the equipment.

TRUBLUE SPEED

The TRUBLUE Speed Auto Belay Device is warranted against factory defects in materials and workmanship (excluding specific Field Replaceable Wear Parts - see manual for details) for a period of two (2) years from date of purchase. This warranty applies only to the original purchaser, and is contingent upon the owner/operator maintaining and using the device in accordance with TRUBLUE Speed Auto Belay instructions, including the requirement to continue to maintain annual re-certification as described in this Operator Manual. This Warranty is in lieu of all other warranties, express or implied. The sole remedy for breach of this warranty, or for any claim in negligence or strict liability in tort, is the repair or replacement of any defective parts by Head Rush Technologies (Manufacturer). Upon notice in writing, Head Rush Technologies will promptly repair or replace all defective items. Head Rush Technologies reserves the right to have any defective equipment returned to its facility, transportation pre-paid, for inspection before making a repair or replacement. This Warranty is null and void if parts other than genuine parts are used, or if any modifications or services have been performed on the device by anyone other than an authorized Head Rush Technologies servicing agent. This warranty does not cover any damages resulting from abuse to the device, damage in transit, or any other damage beyond the control of Manufacturer. Head Rush Technologies makes no warranties in respect to trade accessories or component parts which are not made by Head Rush Technologies. Head Rush Technologies expressly excludes from this Warranty the replacement of specific Field Replaceable Wear Parts (see manual for details) which include the nozzle, the webbing (line) kit, carabiners and/or any anchors supplied with the product. No person, agent or Distributor is authorized to give any warranty, other than the one herein expressed, on behalf of Head Rush Technologies, or to assume for it any liability pertaining to such products. Head Rush Technologies expressly disclaims any implied guarantee of merchantability, or claim as to whether the device is suited for a particular purpose. Purchaser agrees that Head Rush Technologies shall not be held liable to Purchaser/Operator for damages of any kind, including but not limited to, lost or projected profits, equipment down time, or any losses considered to be caused by non-operation or servicing/re-certification down time of the equipment.

Universal Mount

The Universal Mount is warranted against factory defects in materials and workmanship, excluding specific field replaceable wear parts, for a period of two (2) years from date of purchase. This warranty applies only to the original purchaser, and is contingent upon the owner/operator using and maintaining the device in accordance with the instructions, including the requirement to maintain regular inspection as described in all applicable manuals. THIS WARRANTY IS IN LIEU OF OTHER WARRANTIES, EXPRESS OR IMPLIED, AND ANY IMPLIED WARRANTY OF MERCHANT-ABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS HEREBY EXPRESSLY EXCLUDED. The sole remedy for breach of this warranty, or for any claim in negligence or strict liability in tort, is the repair or replacement of defective parts at the discretion of the manufacturer. Parts claimed to be defective shall be returned to the factory, transportation prepaid, for inspection to determine to its satisfaction that said part(s) are defective. This warranty is null and void if parts other than genuine parts are used, or if any modifications or services have been performed on the device by anyone other than an authorized Head Rush Technologies servicing agent. This warranty does not cover damages resulting from normal wear and tear, abuse to the device, damage in transit, or any other damage beyond the control of Head Rush Technologies. Head Rush Technologies makes no warranties in respect to trade accessories or component parts which are not made by Head Rush Technologies. This warranty expressly excludes the replacement of specific field-replace-able wear parts. No person, agent, or distributor is authorized to give any warranty, other than the one herein expressed, on behalf of Head Rush Technologies, or to assume for it any liability pertaining to such products. Head Rush Technologies expressly disclaims any implied guarantee of merchant-ability, or claim as to whether the device is suited for a particular purpose. Purchaser agrees that Head Rush Technologies shall not be held liable to purchaser/operator for damages of any kind, including but not limited to, lost or projected profits, equipment down-time, or any losses considered to be caused by non-operation or servicing/re-certification downtime of the equipment.

TRU-Mount

The TRU-Mount and associated accessories are warrantied against factory defects in materials and workmanship for a period of one (1) year from date of purchase. This warranty applies only to the original purchaser, and is contingent upon the owner/operator using and maintaining the device in accordance with the instructions, including the requirement to maintain regular inspection as described in all applicable manuals. THIS WARRANTY IS EXPRESSLY IN LIEU OF OTHER WARRANTIES, EXPRESS OR IMPLIED, AND ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS HEREBY EXPRESSLY EXCLUDED. The sole remedy for breach of this warranty, or for any claim in negligence or strict liability in tort, is the repair or replacement of any defective parts at the discretion of the manufacturer. Such parts claimed to be defective shall be returned to Head Rush Technologies, transportation prepaid, for inspection to determine to its satisfaction that said part(s) are defective. This warranty is null and void if any modifications or services have been performed on the device by anyone other than an authorized Head Rush Technologies servicing agent. This warranty does NOT cover any damages resulting from the following:

  • Normal wear
  • Oxidation
  • Modification or alterations
  • Poor storage
  • Poor maintenance
  • Damage due to accident, abuse to the device, damage in transit, or any other damage beyond the control of Head Rush Technologies.
Head Rush Technologies makes no warranties in respect to trade accessories or component parts which are not made by Head Rush Technologies. No person, agent, or distributor is authorized to give any warranty, other than the one herein expressed, on behalf of Head Rush Technologies, or to assume for it any liability pertaining to such products. Head Rush Technologies expressly does not warrant merchantability, or claim as to whether the device is suited for a particular purpose. Purchaser agrees that Head Rush Technologies shall not be held liable to purchaser/operator for damages of any kind, including but not limited to, lost or projected profits, equipment down time, or any losses considered to be caused by non-operation or servicing/re-certification down-time of the equipment.

zipSTOP (ALL MODELS)

Manufacturers sole warranty. The zipSTOP Brake assembly will be sold free from defects in materials and workmanship, excluding field replaceable wear parts, for a period of one (1) year from date of purchase. This warranty only applies to the original purchaser, and is contingent upon the Responsible Parties using and maintaining the device in accordance with the zipSTOP instructions, including the requirement to maintain annual recertification as described in the Installation and Operation and Maintenance Manuals. This warranty is expressly in lieu of other warranties, express or implied, and any implied warranty of merchantability or fitness for a particular purpose is hereby expressly excluded. The sole remedy for breach of said warranty or for any claim in negligence or strict liability in tort is the repair or replacement of any defective parts at the discretion of the manufacturer. Such parts claimed to be defective shall be returned to the Head Rush Technologies Service Center, transportation prepaid, for inspection by an authorized Head Rush service technician to determine to its satisfaction that said part(s) are defective. This warranty is null and void if other than genuine parts are used, if any modifications are carried out to the zipSTOP Brake assembly or zipSTOP components without the expressed written permission of the manufacturer, such as if used outside of intended application or beyond the stated device weight and speed limits. No person, Agent or Distributor is authorized to give any warranty, other than the one herein expressed, on behalf of the Company or to assume for it any liability pertaining to such products. The company makes no warranties in respect to trade accessories or component parts which are not manufactured by the company, same being subject only to such warranties, if any, as may be made by their respective manufacturers.

Pivot Mount

The zipSTOP Pivot Mount will be sold free from defects in materials and workmanship, excluding field replaceable wear parts, for a period of two (2) years from date of purchase. This warranty only applies to the original purchaser, and is contingent upon the owner/operator using and maintaining the device in accordance with the instructions, including the requirement to maintain regular inspection as described in all applicable manuals. THIS WARRANTY IS EXPRESSLY IN LIEU OF OTHER WARRANTIES, EXPRESS OR IMPLIED, AND ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS HEREBY EXPRESSLY EXCLUDED. The sole remedy for breach of this warranty, or for any claim in negligence or strict liability in tort, is the repair or replacement of any defective parts at the discretion of the manufacturer. Such parts claimed to be defective shall be returned to the zipSTOP Pivot Mount factory, transportation prepaid, for inspection to determine to its satisfaction that said part/s are defective. This warranty is null and void if other than genuine parts are used, or if any modifications are carried out to the zipSTOP Pivot Mount or zipSTOP Brake Assembly without the expressed written permission of the manufacturer. No person, distributor, or other entity is authorized to give any warranty, other than the one herein expressed, on behalf of the company or to assume for it any liability pertaining to such products. The company makes no warranties in respect to trade accessories or component parts which are not manufactured by the company, same being subject only to such warranties, if any, as may be made by their respective manufacturers. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL LOSSES AND/OR DAMAGES WHATSOEVER FOR ANY REASON.

LightSpeed EZ Clip and Micro Trolleys

The LightSpeed EZ Clip and LightSpeed Micro Trolley and associated accessories are warrantied against factory defects in materials and workmanship for a period of one (1) year from date of purchase. This warranty applies only to the original purchaser, and is contingent upon the owner/operator using and maintaining the device in accordance with the instructions, including the requirement to maintain regular inspection as described in all applicable manuals. THIS WARRANTY IS EXPRESSLY IN LIEU OF OTHER WARRANTIES, EXPRESS OR IMPLIED, AND ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS HEREBY EXPRESSLY EXCLUDED. The sole remedy for breach of this warranty, or for any claim in negligence or strict liability in tort, is the repair or replacement of any defective parts at the discretion of the manufacturer. Such parts claimed to be defective shall be returned to Head Rush Technologies, transportation prepaid, for inspection to determine to its satisfaction that said part(s) are defective. This warranty is null and void if any modifications or services have been performed on the device by anyone other than an authorized Head Rush Technologies servicing agent. This warranty does NOT cover any damages resulting from the following:

  • Normal wear
  • Oxidation
  • Modification or alterations
  • Poor storage
  • Poor maintenance
  • Damage due to accident, abuse to the device, damage in transit, or any other damage beyond the control of Head Rush Technologies.
Head Rush Technologies makes no warranties in respect to trade accessories or component parts which are not made by Head Rush Technologies. No person, agent, or distributor is authorized to give any warranty, other than the one herein expressed, on behalf of Head Rush Technologies, or to assume for it any liability pertaining to such products. Head Rush Technologies expressly does not warrant merchantability, or claim as to whether the device is suited for a particular purpose. Purchaser agrees that Head Rush Technologies shall not be held liable to purchaser/operator for damages of any kind, including but not limited to, lost or projected profits, equipment down time, or any losses considered to be caused by non-operation or servicing/re-certification down-time of the equipment.

LightSpeed Impact Trolleys

The Impact Trolley and associated accessories are warranted against factory defects in materials and workmanship, excluding Specific Field Replaceable Wear Parts (section: Accessories and Replacement Parts), for a period of one (1) year from date of purchase. This warranty applies only to the original purchaser, and is contingent upon the owner/operator using and maintaining the device in accordance with the instructions, including the requirement to maintain regular inspection as described in all applicable manuals. THIS WARRANTY IS EXPRESSLY IN LIEU OF OTHER WARRANTIES, EXPRESS OR IMPLIED, AND ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS HEREBY EXPRESSLY EXCLUDED. The sole remedy for breach of this warranty, or for any claim in negligence or strict liability in tort, is the repair or replacement of any defective parts at the discretion of the manufacturer. Such parts claimed to be defective shall be returned to Head Rush Technologies, transportation prepaid, for inspection to determine to its satisfaction that said part(s) are defective. This warranty is null and void if parts other than genuine parts are used, or if any modifications or services have been performed on the device by anyone other than an authorized Head Rush Technologies servicing agent. This warranty does not cover any damages resulting from abuse to the device, damage in transit, or any other damage beyond the control of Head Rush Technologies. Head Rush Technologies makes no warranties in respect to trade accessories or component parts which are not made by Head Rush Technologies. Head Rush Technologies expressly excludes from this warranty the replacement of Specific Field Replaceable Wear Parts, which include the Impact Surface and fasteners, Sheave Assembly, Hook Accessory, Trolley Handles and/or any accessories supplied with this product. No person, agent, or distributor is authorized to give any warranty, other than the one herein expressed, on behalf of Head Rush Technologies, or to assume for it any liability pertaining to such products. Head Rush Technologies expressly does not warrant merchantability, or claim as to whether the device is suited for a particular purpose. Purchaser agrees that Head Rush Technologies shall not be held liable to purchaser/operator for damages of any kind, including but not limited to, lost or projected profits, equipment down time, or any losses considered to be caused by non-operation or servicing/re-certification down-time of the equipment.

Precision Pulley

The Precision Pulley Models and associated accessories are warrantied against factory defects in materials and workmanship for a period of one (1) year from date of purchase. This warranty applies only to the original purchaser, and is contingent upon the owner/operator using and maintaining the device in accordance with the instructions, including the requirement to maintain regular inspection as described in all applicable manuals. THIS WARRANTY IS EXPRESSLY IN LIEU OF OTHER WARRANTIES, EXPRESS OR IMPLIED, AND ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS HEREBY EXPRESSLY EXCLUDED. The sole remedy for breach of this warranty, or for any claim in negligence or strict liability in tort, is the repair or replacement of any defective parts at the discretion of the manufacturer. Such parts claimed to be defective shall be returned to Head Rush Technologies, transportation prepaid, for inspection to determine to its satisfaction that said part(s) are defective. This warranty is null and void if any modifications or services have been performed on the device by anyone other than an authorized Head Rush Technologies servicing agent. This warranty does NOT cover any damages resulting from the following:

  • Normal wear
  • Oxidation
  • Modification or alterations
  • Poor storage
  • Poor maintenance
  • Damage due to accident, abuse to the device, damage in transit, or any other damage beyond the control of Head Rush Technologies.
Head Rush Technologies makes no warranties in respect to trade accessories or component parts which are not made by Head Rush Technologies. No person, agent, or distributor is authorized to give any warranty, other than the one herein expressed, on behalf of Head Rush Technologies, or to assume for it any liability pertaining to such products. Head Rush Technologies expressly does not warrant merchantability, or claim as to whether the device is suited for a particular purpose. Purchaser agrees that Head Rush Technologies shall not be held liable to purchaser/operator for damages of any kind, including but not limited to, lost or projected profits, equipment down time, or any losses considered to be caused by non-operation or servicing/re-certification down-time of the equipment.

LightSpeed Zip Line Lanyard

The LightSpeed Zip Line Lanyard and associated accessories are warrantied against factory defects in materials and workmanship for a period of one (1) year from date of purchase. This warranty applies only to the original purchaser, and is contingent upon the owner/operator using and maintaining the device in accordance with the instructions, including the requirement to maintain regular inspection as described in all applicable manuals. THIS WARRANTY IS EXPRESSLY IN LIEU OF OTHER WARRANTIES, EXPRESS OR IMPLIED, AND ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS HEREBY EXPRESSLY EXCLUDED. The sole remedy for breach of this warranty, or for any claim in negligence or strict liability in tort, is the repair or replacement of any defective parts at the discretion of the manufacturer. Such parts claimed to be defective shall be returned to Head Rush Technologies, transportation prepaid, for inspection to determine to its satisfaction that said part(s) are defective. This warranty is null and void if any modifications or services have been performed on the device by anyone other than an authorized Head Rush Technologies servicing agent. This warranty does NOT cover any damages resulting from the following:

  • Normal wear
  • Oxidation
  • Modification or alterations
  • Poor storage
  • Poor maintenance
  • Damage due to accident, abuse to the device, damage in transit, or any other damage beyond the control of Head Rush Technologies.
Head Rush Technologies makes no warranties in respect to trade accessories or component parts which are not made by Head Rush Technologies. No person, agent, or distributor is authorized to give any warranty, other than the one herein expressed, on behalf of Head Rush Technologies, or to assume for it any liability pertaining to such products. Head Rush Technologies expressly does not warrant merchantability, or claim as to whether the device is suited for a particular purpose. Purchaser agrees that Head Rush Technologies shall not be held liable to purchaser/operator for damages of any kind, including but not limited to, lost or projected profits, equipment down time, or any losses considered to be caused by non-operation or servicing/re-certification down-time of the equipment.

zipBACK

Manufacturers sole warranty. The zipBACK Retraction Device will be sold free from defects in materials and workmanship, excluding field replaceable wear parts, for a period of one (1) year from date of purchase. This warranty only applies to the original purchaser, and is contingent upon the Responsible Parties using and maintaining the device in accordance with the zipBACK instructions. This warranty is expressly in lieu of other warranties, express or implied, and any implied warranty of merchantability or fitness for a particular purpose is hereby expressly excluded. The sole remedy for breach of said warranty or for any claim in negligence or strict liability in tort is the repair or replacement of any defective parts at the discretion of the manufacturer. Such parts claimed to be defective shall be returned to the Head Rush Technologies Service Center, transportation prepaid, for inspection by an authorized Head Rush service technician to determine to its satisfaction that said part(s) are defective. This warranty is null and void if other than genuine parts are used, if any modifications are carried out to the zipBACK Retraction Device or zipBACK components without the expressed written permission of the manufacturer, or if used outside of intended application. No person, Agent or Distributor is authorized to give any warranty, other than the one herein expressed, on behalf of the Company or to assume for it any liability pertaining to such products. The company makes no warranties in respect to trade accessories or component parts which are not manufactured by the company, same being subject only to such warranties, if any, as may be made by their respective manufacturers.

QuickFlight (ALL MODELS)

This QuickFlight Free Fall Device is warrantied against factory defects in materials and workmanship (excluding “Replacement Parts” – see manual for details) for a period of two (2) years from date of purchase. This warranty applies only to the original purchaser, and is contingent upon the Owner/Operator maintaining and using the device in accordance with Manufacturer’s instructions, including the requirement to continue to maintain annual re-certification as described in the Operator’s Instruction Manual. This Warranty is in lieu of all other warranties, express or implied. The sole remedy for breach of this warranty, or for any claim in negligence or strict liability in tort, is the repair or replacement of any defective parts by Head Rush Technologies. Upon notice in writing, Head Rush Technologies will promptly repair or replace all defective items. Head Rush Technologies reserves the right to have any defective equipment returned to its plant, transportation pre-paid, for inspection before making a repair or replacement. This Warranty is null and void if parts other than genuine parts are used, or if any modifications or services have been performed on the device by anyone other than an authorized Head Rush Technologies servicing agent. This warranty does not cover any damages resulting from abuse to the device, damage in transit, or any other damage beyond the control of Head Rush Technologies. Head Rush Technologies makes no warranties in respect to trade accessories or component parts which are not made by Head Rush Technologies. Head Rush Technologies expressly excludes from this Warranty the replacement of “Replacement Parts”. No person, agent or Distributor is authorized to give any warranty, other than the one herein expressed, on behalf of Head Rush Technologies, or to assume for it any liability pertaining to such products. Head Rush Technologies expressly disclaims any implied guarantee of merchantability, or claim as to whether the device is suited for a particular purpose. Purchaser agrees that Head Rush Technologies shall not be held liable to Purchaser/Operator for damages of any kind, including but not limited to, lost or projected profits, equipment down time, or any losses considered to be caused by non-operation or servicing/re-certification down time of the equipment.

FlightLine

The FlightLine Free Fall Descent Device is warranted against factory defects in materials and workmanship excluding “Specific Field Replaceable Wear Parts” for a period of two (2) years from date of purchase. This warranty applies only to the original purchaser, and is contingent upon the owner/operator maintaining and using the device in accordance with manufacturer’s instructions and the Operation Manual. This warranty is in lieu of all other warranties, express or implied. The sole remedy for breach of this warranty, or for any claim in negligence or strict liability in tort, is the repair or replacement of any defective parts by Head Rush Technologies. Upon written notice, Head Rush Technologies will promptly repair or replace all defective items. Head Rush Technologies reserves the right to have any defective equipment returned to its facility, transportation pre-paid, for inspection before making a repair or replacement. This warranty is null and void if device service obligations are not met, if parts other than genuine parts are used, or if any modifications or services have been performed on the device by anyone other than an authorized Head Rush Technologies servicing agent. This warranty does not cover any damages resulting from abuse to the device, damage in transit, or any other damage beyond the control of Head Rush Technologies. Head Rush Technologies makes no warranties in respect to trade accessories or component parts which are not made by Head Rush Technologies. Head Rush Technologies expressly excludes from this warranty the replacement of specific field replaceable wear parts, which include the nozzles, webbing line kits, carabiners, and/or any other accessories supplied with the product. No person, agent, or distributor is authorized to give any warranty, other than the one herein expressed, on behalf of Head Rush Technologies, or to assume for it any liability pertaining to such products. Head Rush Technologies expressly disclaims any implied guarantee of merchantability, or claim as to whether the device is suited for a particular purpose. Purchaser agrees that Head Rush Technologies shall not be held liable to purchaser/operator for damages of any kind, including but not limited to, lost or projected profits, equipment down time, or any losses considered to be caused by non-operation or servicing/re-certification down time of the equipment.

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