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TRUBLUE XL Annual Service

As low as $269.00

To maintain your TRUBLUE XL Auto Belay warranty and ensure compliance with safety standards, all devices must undergo an annual service.

The pre-paid shipping label is for shipment from your location to Head Rush. Return shipping from Head Rush to you is calculated separately on the check out page.

Please remove all carabiners, mounting equipment, pins, etc. from your unit and box before sending back for service. We are unable to ensure they will be returned.

Please include copy of invoice in box when sending device back for service.

By choosing prepaid webbing you understand we will be replacing the webbing regardless of the condition.

Please note: Unfortunately we are unable to ship devices back to a P.O. Box. Please enter a physical return shipping address at checkout.

Shipping options from you to us

TRUBLUE XL Pre-Paid Replacement Webbing

If prepaid webbing has not been selected above I authorize Head Rush Technologies to automatically charge may card if it's necessary to replace the webbing due to wear. (This will significantly speed up the service process).

Yes

Serial number (located on handle). One serial number per line. Serial number must begin with TBXL.

Qty

Details

To maintain your TRUBLUE XL Auto Belay warranty and ensure compliance with safety standards, all devices must undergo an annual service.

For USA customers, please follow the instructions below. For international customers, please visit our International Service Center page for a list of our global service centers able to service your device.

Add the item to your shopping cart. Note the quantity in your cart must match the number of units you want service.
Add any additional items to your shopping cart. For example, add a pre-paid shipping label or pre-paid webbing.
For easy shipping, you can buy a pre-paid shipping label to send your TRUBLUE XL for service. Select the “Pre-paid Shipping Label to Ship Your Device to Us” from the optional add-ons during your order. We will email you a shipping label for the box. You can then either drop the box at a FedEx location or call for a pick-up. Good for the continental US only.
Complete the checkout process. You will be asked to complete your return address, or where we send the devices back to, during checkout.
To prevent damage from shipping, your device must be packed in its original box (or buy a replacement box). Include a copy of the invoice in each box. Please remove all carabiners, mounting chain, pins, etc. from your unit before sending. We are unable to ensure they will be returned.
For USA customers, ship your unit(s) to the USA Service Center:
Head Rush Technologies
Attn: Service Center
1699 Cherry St, Suite C
Louisville, CO 80027
1-720-565-6885

HRT reserves the right to add a $100 late fee to any device 30 days past the recertification date.